Frequently Asked Question

Counselling

 

1. What is counselling / psychotherapy, and how can it help me?

Counselling (or psychotherapy) is a form of talking therapy in which trained professionals provide a safe, confidential, non-judgemental space for you to explore your thoughts, feelings and experiences. It can help with issues like anxiety, depression, relationship difficulties, life transitions, grief, stress or low self-esteem. 

The intention isn't to "fix you," but to support you in developing insight, self-understanding, coping strategies, and personal growth. 

 

2. What kind of issues do I work with?

I specialise in helping clients with anxiety, stress, burnout, overthinking, low confidence, and navigating life changes (e.g. relationship issues, career transitions). 

However, counselling is flexible and we can address many other issues depending on your needs. 

 

3. How do I know if counselling is right for me?

You don't need to have a "crisis" or formal diagnosis to benefit from counselling. Many people come when they feel stuck, overwhelmed, or want to better understand themselves. 

If you are seeking a space to reflect, to make changes, or to better cope, emotionally, counselling may be a helpful option. 

 

4. How long is each therapy session, and how often do we meet?

A standard counselling session lasts 50 to 60 minutes. This is classed as a counselling hour.

Most clients begin with weekly sessions. As they feel better, they reduce to bi-weekly and then to monthly sessions. 

I have availability to begin therapy on a bi-weekly and monthly basis.  

 

5. How many sessions will I need?

There is no one-size-fits-all answer to therapy - Many factors, such as goals and complexity of the issues, and how quickly you want to move forward. 

Some clients benefit from short-term work (e.g. 6-12 sessions), while others may choose longer-term therapy, 

 

6. Can I do all my sessions online, or do I need to come in person?

Yes - I offer online counselling across the UK, which allows you to access therapy from wherever you are. 

In-person sessions are also available in Newcastle upon Tyne and Gateshead areas.

We can disscuss your availability in the initial assessment to determine the best approach to therapy. 

 

7. Is what I say in therapy confidential?

Confidentiality is a foundational principle in counselling - what you share in sessions stays between us. 

However, there are some rare exceptions to confidentiality where I have a duty of care to you and others or where I must follow UK legal obligations. (e.g. if you make me aware that you are a danger to yourself or others. If you disclose knowledge of past or future terrorist activities and others. 

A full list of limitations can be discussed in the initial assessment and start of therapy.

 

8. What is your cancellation or missed session policy?

Because your appointment slot is reserved for you. If you miss or cancel with less than 48hours' notice. You may be charged the full session fee or have your session changed to a different time that week.

If you need to reschedule then please contact me at the earliest possible opportunity to allow your slot to be offered to someone else.  

 

9. How much do your sessions cost?

My fees depend on the type of session you are seeking. (e.g. individual, couples) and other circumstances. (See my Services page for fees. Final fees will be discussed after an assessment.  

 

10. What qualifications and professional memberships do you hold?

I am a university qualified counsellor. This means I have demonstrated I have and understand the knowledge and competance to practice at a bachelors degree level. I am progressing my knowledge and qualification to a Masters level in counselling.  

I am a registerd member with the professional body BACP.  

 

11. What if I feel we’re not a good “fit” (therapist-client match)?

It’s important that you feel comfortable and safe with your therapist. In the early sessions (often the first few), we can review how things are going. If you feel we’re not a good match, I can help refer you to another therapist whose style or approach may better suit you. Good therapeutic outcomes often depend on a trusting relationship.

 

12. Will my therapist give me advice or tell me what to do?

No — the role of a counsellor is not to dictate your decisions, but to support you to find your own insights, choices, and solutions. Sometimes, we may explore different perspectives, ideas and tools together, but the aim is always for it to emerge from you, not being told.

 

13. Can couples, families or groups come for counselling, or is it just for individuals?

Yes — I may offer couples, family, or relationship counselling (if it fits my expertise). However, it’s good to check in advance whether I accept those kinds of sessions, or whether I would refer you elsewhere — not all practitioners do.

 

14. Can I bring someone else (friend or family) to the session?

Typically, therapy sessions are kept private, so bringing another person for the full session is not standard. However, if you feel especially anxious, you might come with someone for a small portion (e.g. first few minutes), then they step aside. This should be discussed in advance.

 

15. What if I can’t afford private counselling — are there free or low-cost options?

Yes — NHS “talking therapies” services may be available in your area for depression, anxiety, and related conditions. There are also charities, non-profits, or counselling training organisations that offer sliding-scale or subsidised counselling. If needed, I can help you explore local low-cost options or refer you to other support services.

 

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